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Managed Service Provider

Complete IT Management

Our primary business is the delivery of Managed IT Services, with all of the associated infrastructure expertise our clients expect from a full-service provider, including our Cloud and Networking solutions. With FFT’s combined knowledge and experience on infrastructure and processes, we are able to provide you with personalized, intelligent, and value-driven IT solutions.

PYRITE

No Agreement
  • Onsite Maintenance Support
  • Remote Project Labor
  • Onsite Project Labor
  • Remote After Hours Support
  • Technology Roadmap Process
£

SILVER

Servers Only
  • Remote Maintenance Support
  • Onsite Maintenance Support
  • Remote Project Labor
  • Onsite Project Labor
  • Remote After Hours Support
  • Short-Notice Emergency Service
  • Technology Roadmap Process
  • Free Remote Monitoring of Server critical functions
  • Free Off-Site Remote Server Monthly Maintenance
  • Free remote server phone support per calendar month
  • Continuous and Preventative Maintenance of Servers
£

GOLD

Server & Desktop
  • Free Remote Maintenance Support
  • Onsite Maintenance Support
  • Remote Project Labor
  • Onsite Project Labor
  • Remote After Hours Support
  • Short-Notice Emergency Service
  • Technology Roadmap Process
  • Free Remote Monitoring of Server critical functions
  • Free Off-Site Remote Server Monthly Maintenance
  • Free unlimited remote server phone support per calendar month
  • Continuous and Preventative Maintenance of Servers
  • Continuous and Preventative Maintenance of Workstations
  • Free First 3 hours of labor for each new workstation added to network
£

PLATINUM

Everything's Managed
  • Free Remote Maintenance Support
  • Free Onsite Maintenance Support
  • Remote Project Labor
  • Onsite Project Labor
  • Remote After Hours Support
  • Short-Notice Emergency Service
  • Free Technology Roadmap Process
  • Free Remote Monitoring of Server critical functions
  • Free Off-Site Remote Server Monthly Maintenance
  • Free unlimited remote server phone support per calendar month
  • Continuous and Preventative Maintenance of Servers
  • Continuous and Preventative Maintenance of Workstations
  • Free First 3 hours of labor for each new workstation added to network
  • Free Anti-Virus and Anti-Spam filtering on all E-Mail
  • Free Virus Scanning on all covered machines
  • Two Hours Free in-house training per Quarter
  • Access to our Emergency Help line service, monitored 24/7
  • Free maintenance of network equipment and maintenance of relationship with ISP
  • Free maintenance of network printers and other network-attached equipment
£

Managed Services

Instead of our customers calling us when things break or need updating and then paying for the service, we make a monthly agreement based on the devices being covered and we load those devices (servers & workstations) with active anti-virus software, a remote monitoring application, and a few other things that basically make it so that we prevent most issues from arising and can quickly handle those that do.

MSP Support

24/7 Support

Our team offers world class support twenty-four hours a day, seven days a week. We offer a range of support services, including help desk, active monitoring of your servers and applications, and more. We can create a custom support package to meet your needs.

MSP Consultation

Consultation

Specializing in network and systems consultation, our experts have the experience needed to work with you. We take the time to understand your needs and match the right expert for your project, our job isn’t done until your project is complete and your business is Fully Functional.

Hosting

Our hosted services include web hosting, email, and application hosting. Whether you’re a small business looking for solution on a shared server, or a large enterprise that needs a complex dedicated application cluster, our team has the right knowledge and experience to build out a hosted solution that meets your needs and exceeds your expectations.

MSP Infrastructure

Infrastructure

Our infrastructure team has wired everything from small offices to large data centers. Whether you need Cat6 or fiber optics, three single drops or hundreds of connections in a data center, our team can design and install all your structured cabling systems.

MSP Security

Security

Security is first and foremost a human problem. Our security experts understand this, and know that if the tools deployed are difficult to use or not understood, they will be bypassed. That’s why we focus first on who your business is and how you work. We then can match the right tools to your business and fully train your people to make sure your security is second to none.

MSP Systems Integration

Systems Integration

Our infrastructure team has wired everything from small offices to large data centers. Whether you need Cat6 or fiber optics, three single drops or hundreds of connections in a data center, our team can design and install all your structured cabling systems.

MSP VoIP

VoIP

Our team offers world class support twenty-four hours a day, seven days a week. We offer a range of support services, including help desk, active monitoring of your servers and applications, and more. We can create a custom support package to meet your needs.

Managed Service Provider (MSP) Packages

Previously, we’ve used the “break-fix” model like most people do with their cars. When something breaks or isn’t right, we take the car to the shop and have them fix it. That’s not the best model for optimization since the car mechanic shop is going to be full so he will need your car for 2 weeks or you have to pay a rush fee, plus that part he’s going to need is out of stock right now, and even though Big Lou down the road is cheaper and his bays are empty, you know that they are empty for a reason. The MSP model is more like having a mechanic that lives in your car and is always tuning things when you’re not using it, and any time there is an issue he knows right away and is ready to help. The neat thing is that because this is what we specialize in and we have multiple clients that we work with regularly, what we offer is cheaper than having on-site IT staff and you get 10x better service.

Sounds good right? Well, that’s why we are doing it. We like solutions that are win/win for everyone.

Pyrite

(No Agreement)

Silver

(Servers Only)

Gold

(Server & Desktop)

Platinum

(Full Coverage)

Request for Project Detail & Pricing

To know more about our MSP packages and their pricing, leave your information and one of our specialized IT technicians will contact you with the next step towards making your business Fully Functional.